Privacy Policy
Privacy Policy
At Koželj, d.o.o., we are aware of the right to privacy and respect the privacy of our customers, therefore we handle their personal data responsibly, carefully and in accordance with the regulations in force in the Republic of Slovenia and the internal acts of the company Koželj, d.o.o.. Access to personal data is permitted only to authorized employees and contractual processors, to the extent and for the purpose that is strictly necessary for the smooth implementation of work processes, the provision of company services and the fulfillment of rights and obligations arising from contractual relationships concluded with the customer.
Introduction of the Data Controller
Koželj, d.o.o., Moste 54, 1218 Komenda (hereinafter referred to as "Koželj"), with its network of branches and its website at www.kozelj.si, uses your personal data solely for the purpose of fulfilling your order (sending informational materials, offers, invoices, all related to the order) and other matters connected to the order and necessary communication, in accordance with the purposes for which you have provided your consent. Data collected during purchases will not be shared with third parties. The buyer may request at any time that the provider permanently or temporarily cease using personal data and shopping information for the aforementioned purposes. During the management of personal data, individuals have the right to inspect and update their data in the database upon request.
We commit to ensuring that personal data obtained through the website will be fully stored, protected, and processed by Koželj, d.o.o. All personal data collected will be handled in accordance with the Personal Data Protection Act and the General Data Protection Regulation (GDPR). Your data is adequately protected against loss, destruction, forgery, manipulation, unauthorized access, or unauthorized disclosure by third parties.
Data Protection Officer
If you have any questions regarding our data protection policy or how your personal data is handled, please feel free to contact us at the email address: eshop@kozelj.si.
Purposes of Personal Data Processing and Legal Basis
Koželj processes customers' personal data within the scope and for the purpose of executing contractual relationships. Based on the contractual legal basis, personal data is processed as necessary for the conclusion of contracts, during the negotiation phase following the receipt of an offer or inquiry from an individual, and in the context of customer claims or complaints.
When paying for services via the website www.kozelj.si, all necessary technological and organizational solutions are implemented to ensure complete purchase security. The transfer of personal data provided during registration on the website kozelj.si and transactional data related to purchases is carried out securely. Data is encrypted and transferred to the servers of Koželj d.o.o. in a protected manner. This system prevents the interception of personal data sent by the customer to the online store. Personal data security during purchases is further ensured by adhering to applicable legal obligations and consumer association recommendations.
Koželj processes personal data based on legitimate interest to reduce the risk of breaches on the website kozelj.si (ensuring information security, minimizing the risk of unauthorized access to critical business information, personal data, and the information system). It also processes personal data for the purpose of conducting analyses to manage business and credit risks, optimize business decisions, and perform statistical processing to prepare reports for management. These reports always contain anonymized data only.
Individuals' Rights
By submitting a written request to the email address eshop@kozelj.si, individuals may request access to, supplementation, correction, blocking, or restriction of the processing of their personal data, as well as request the deletion of their personal data or object to its processing. Additionally, individuals may request the transfer of their personal data.
Individuals can revoke their consent for the processing of personal data at any time, either permanently or temporarily, fully or partially.
If an individual believes their personal data is being stored or otherwise processed in violation of applicable regulations governing personal data protection, they have the right to lodge a complaint with the Information Commissioner of the Republic of Slovenia.
Retention Periods for Personal Data
Koželj d.o.o. will process personal data to the extent necessary to achieve the purposes of processing and for as long as required to fulfill the intended goal. For personal data obtained based on consent, processing will continue until the consent is revoked, unless the retention period for personal data is prescribed by law. In such cases, Koželj will retain the data in accordance with legal obligations.